Shipping & Returns
Shipping Policy
At Mohani, we offer free shipping for orders above 999, and our typical shipping time is 48 hours. Please keep in mind that personalized items may take longer to process. If you have ordered both personalized and non-personalized items, your order will be split, and the non-personalized items will be delivered first. Normally, our delivery time is 3-4 days, but in some unforeseen circumstances, it may take 7-8 days.
Return & Exchange Policy
Our return and exchange policy at Mohani ensures that our customers are completely satisfied with their purchase. If for any reason you are not happy with your purchase, we offer a 7-day return and exchange policy. Please note that items must be returned in unused and unworn condition, and personalized items are not eligible for return or exchange. In case of a return order, if items are missing in the return package, we reserve the right to deduct the MRP value of the missing items from your refund. If you have any questions about our policy, please do not hesitate to contact us.
REFUND POLICY
Once the product is returned to us in its original condition and packaging, we will issue a refund within 14 days of receipt. Please note that any shipping fees incurred will not be refunded. Additionally, custom orders and personalized jewelry are non-refundable. We want you to be completely satisfied with your purchase from Mohani and will do our best to make sure you are happy with your purchase.